This is about about the warranty and customer service. My leash clasp failed after over 8 years of hard use. I returned it for replacement and received a callback about the status. Turns out, it wasn't a Mountain Dog leash; however, the company offered to replace it for free anyway. So, talk about customer service! WOW! I know the quality of the leash is the best on the market, but to replace a leash that wasn't even theirs - That's amazing. THANK YOU MOUNTAIN DOG - You made my day!

-Bill

We're a couple years into owning these leashes, they are amazing. I bought the first two slip leads for the babes, used them once and went back the next day to buy two more. High quality can't say enough about them and now that we have a third dog she's gonna need a couple of her own as well.

So happy!! Love these rope leashes. I bought one for all three of my dogs. One of my dogs is an American Staffordshire terrier and can pull like no body's business. This leash has held up for two years of him trying to chase rabbits, squirrels and neighborhood cats. Would absolutely buy again if any of the three ever fails, but so far so good! Amazing product!

I now have three Mountain dog leashes and they are one of my favorite leashes. I have two of the Amazing Versatile leash and one Original clip leash 8 ' length. These are the leashes I reach for the most. I am kind of a leash lover so I have too many but every time I reach for a leash I end up grabbing one of the Mountain Dog Leashes. I plan to get one in every color!

My Ruffwear Front Range Harness developed a fault, i took photos and emailed Mountain Dog on the Monday morning, my email was answered within a couple of hours and I was asked to provide some additional information which I did. I had a reply back telling me they would be in touch once they had heard back from the manufacturer. The next day I have an email telling my a replacement is being sent then by Wednesday I received the replacement. Absolutely first class service!

Bought the Ruffwear front range harness for my 11 wk old border terrier. Used it for his first walk today and it was high quality, secure and comfortable - couldn’t recommend it more. Quick delivery and helpful fitting advice from Mountain Dog too - thanks v much ?

For the most part love the leashes. But my older Akita has figured out then when in the Drs. office, when no is paying attention, he can chew through the leash. With Covid-19, you hand your dog over to the techs, they don't realize how quick the dog is? Is it possible that the hard black plastic wrap go up the leash another 6 inches to protect from chewing? I have an extra leash of yours on hand, just in case this event happens, again! Let me know if a design change happens. thanks, Christine

Awesome and beautiful leash! I absolutely love my leash and it is extremely well made! Thank you Mountain dog!

Great quality leash! Easy to clip on and off!

We ordered the Kurgo Journey Air Harness in Blue and we took it out for a test run on a sunrise walk the following day! It really suits Tonka! Proper mountain dog! The handle is so useful, especially for guiding over rocks or when climbing for good views! It’s such good quality and we can’t wait to use it on all our adventures! Fast delivery too! Thank you for a great harness!

I have two of your leashes one of each of my labradoodles. What great durable leashes they have been especially for my 80+ lb. 5 year old. I’ll be retiring the old of the two Leashes this week, it’s finally worn through the outer threads. It will be replaced by another Mountain Dog leash, cannot imagine using any other.

Our havanese Lucy is quite small (12 lbs). We wanted a 10 foot leash that didn't weigh her down. Your 8mm leash is perfect!

Our havanese Lucy is quite small (12 lbs). We wanted a 10 foot leash that didn't weigh her down. Your 8mm leash is perfect!

Our havanese Lucy is quite small (12 lbs). We wanted a 10 foot leash that didn't weigh her down. Your 8mm leash is perfect!

We recieved our 10ft. leash this week- we used it 1 time & love it. Ready to replace our shorter leash too!

I used to use a different slip lead but I saw that packlifela used these leashes and I will never go back. I have a 4ft carabiner lead, a slip lead, the trainer leash, and the multi use lead. I love them and my dogs love seeing me pick them up! Thank you so much!

As far as leashes go you can't get any better than these! My whole family and myself will not use anything but these amazing leashes! I recommend them to all my clients and their pups.

We’ve had the Super Slip Leash (in orange) for the past 10 years. It’s AWESOME!!! Unfortunately, yesterday I left it on top of the mountain while taking a snack break. By the time I got back, someone snagged it. 🙁 After 10 years, it’s still in great shape, showing very little wear. I like how the slip loop stays open while leashing up my dog. I also appreciate how the slip loop can stay loose on his neck while walking (provided he doesn’t see a squirrel and try to chase it). Lost my leash yesterday, first order of business today is to order a new one...Super Slip in orange.

I have had two of the leashes for over 20 years. Where it is now bounded in plastic mine was made in metal. Both leashes still look new. They are so easy to hold especially when you have a strong dog it does not slip through your hands and burn you like the flat licious. I love my lashes I only wish they made them still with the metal at the handle and by the clasp

I bought one of your leashes at the Orange County Pet Expo in April 2018. Since then, it is the only leash I ever use. I love the versatility of the hooks on each end, and the floating metal loop. This is the most useful leash I've ever owned. And it is nowhere near showing any wear and tear yet!

We love these leashes! They are extremely durable and attractive. Terrific customer service!

Just wanted to let you know that I really like the leash. Not only is it built to last, but I think that it is really neat that you are using recycled climbing rope. Both “Bacon,” my 100 lb. mutt and I are very happy with your product and will tell all our friends about Mountain Dog.

Great idea and great product! We live in Atlanta and shop at Inman Park Petworks. The owner recommended your leash for our dog, Conkite, a shepherd/husky mix. We love it and so does Cronkite!

My Pit Bull Honey and I both love our Mountain Dog leash. Using recycled mountain climbing rope is a great idea. Your product is awesome and we are recommending it to all of our friends.

Quite possibly the best leash money can buy... we bought two of these things in Chattanooga at the Skyhoundz worldz and love em.

We love your leashes. They're so much more comfortable in hand than flat nylon and braided leather leashes. I picked ours up at the Canine Cafe in Charlotte.

I bought two Mountain Dog leashes last year for my large dogs Hannah and Annabelle. Hannah (german shepherd/husky mix, and Annabelle ( black and tan coonhound ), are both rescue dogs. You have the best leashes, good looking, super functional, feel great in your hands. We always get lots of compliments on them.

I received one of these leashes at a Skyhoundz Worlds Disc Dog Competition and we just love it!! I am ordering more after Christmas and have been asked by many people where I got my leash from.

As a 20 year veteran of dog walking I can honestly say Mountain Dog (great name btw) has made the best leash on the market. Our current yellow labradoodle Dudley has chewed thru 3 different nylon leads and has a been know to run unexpectedly. So far he hasn't been able to chew it and I love the strength of the Mountain Dog leash. I will recommend to all dog owners. Have you ever thought of developing a collar??? Keep up the good work and thanks for creating a great product!

Purchased a leash for my 35 pound wild-man hunting terrier after he popped the rivets on his leather leash the second time. This is a great leash.

This is a great leash from a generous pit bull and rescue friendly company. It is sturdy and durable leash, soft on the hands which really helps when you are walking 3 or more dogs! We love the color choices and that they are made in the U.S.A.! During walks and at the park, we are frequently asked, "Where did you get that leash? It looks like ship rope"...Mountain Dog!

I LOVE my leash and am ready to bring it into my store. I have a small all natural food and supply store. We are very eco-conscious and would love to sell the leashes.

The leashes are awesome!! We have been selling them in our store since we opened in Novemeber. One of our best sellers!! Thanks for making them!!

Just got my first Mountain Dog leash - I love, love, love it. I have medium and large STRONG dogs, and I need STRONG leashes - these are excellent. Great work - I will be ordering more!

My dog is a leash chewer. He has gone through more leashes than I can count. I got him a Mountain Dog leash, and it is impossible for him to get a good enough grip on it to chew. HAH! I also do not get whiplash when he quickly decides there is something he really must stop and sniff. I love this leash!

I just bought a two of your leashes and I must say that both have exceeded my expectations. I had bought other leashes in the past for my 65 pound Cur dog and none fit the bill...until my Mountain dog leashes!! Thank you for making an exceptional product in an eco-friendly manner

Very durable - I have no fear that it will break or fray. Easy to walk my 2 pitbulls totalling 135lbs in tandem. Thank you for the excellent product.

I received the custom made thin Amazing Versatile leash about a week ago and I absolute love it!! Thank you so much for offering to custom make one for Harley. The lighter clasps you’ve used and the thinner rope work brilliantly for him, and the versatility of the leash has already proven very useful. I’m delighted by your product.

Love it. Just got one today for our English pointer. Crazy good product. Our Jack Russell simply must have one now too...

Awesome leash!! My 125lb Bernese Mt dog has eaten like 10 leashes in the past year and has met his match with Mt Dog leash!! Thank you!

I have been using my leash for nearly two months now and I absolutely love it! My dog is a pitbull cross who loves to take me out for walks. She has quite the prey drive, so when she sees something small move...watch out! I find the edges on a typical nylon leash will cut into my hands when she pulls, but not with Mountain Dog. A fantastic leash for a fantastic price! Best of all it's eco friendly!

My dog, Tico, and I use the Amazing Versatile Leash every morning. It's the only way that we can run together on the busy sidewalks of Washington, DC. On your leash, he's much more likely to run alongside me than with a regular leash, and I feel more in tune with his movements. Plus, when he does bolt ahead for a squirrel or bird, the versatile leash allows me to use my body for leverage, if necessary. We also appreciate that the leash is made from recycled rope. It is sometimes difficult to find dog products that are environmentally sound. Thank you for making a good recycled product.

I bought the Amazing Versatile Leash this past weekend. I had been looking for a multi-function leash for a while that was reasonably priced and didn't require an instruction manual to use it. Not only did your leash fit my requirements but looked better than other multi-function leashes out there. I ran out the next morning for a day hike with my English Mastiff/Anatolian Shepherd Mix and it worked wonderfully. Thank you for making an awesome product!

I bought a neon slip lead and while we were walking the dogs, a motorist actually stop in the middle of the street to tell us how highly visible the lead was in direct sunlight. And the lead gives me greater control over the 'puller'.

I just purchased my second Mountain Dog leash for my other dog. Until getting my first Mountain Dog leash a couple of months ago, my 2 100lb. Great Pyrenees rescues had eaten 6 leashes since I got them in August. They tried a couple of times to eat their MD, with no luck. Plus the design keeps them from snatching me off my feet when they decide unexpectedly to change directions on our daily walks. I hope I don't have to ask for a replacement, but it is good to know if they do manage to chew through their leash, it will be replaced free. Thanks Mountain Dog, great product!

This company is top notch! Orders are processed promptly. I received the leash just a few days after ordering, and I live in Florida. The leash is beautiful and well made, and I know first hand that they stand behind their warranty! You couldn't do business with anyone nicer.

We love it! Seriously the best leash ever. It's so versatile. We live in the city and I love how we can go from short to long. My dog Jude has a tendency to make a snap direction change and this leash has saved my shoulder.... I want one in every color. Thanks again and recommending it to everyone!

Fantastic product, fantastic customer service. My dog unfortunately gave me the chance to test the replacement policy shortly after I received my leash. (This is not a testament to the quality of the leash, rather to my dog's ability to chew through anything once he puts his mind to it). MD got a new leash in the mail quickly with no questions asked. Can't say enough about their service, they really take care of you. I have a feeling many of my friends' dogs will find themselves at the end of an MD leash really soon!

Best leash ever! I can't to anywhere without getting compliments on this leash. She chewed through every leash until this one and now she doesn't even try. She loves it and I love it. Easy on my hands when she tries to take off after a rabbit and it looks great too. Will never buy another leash again. This is the end all be all of leashes and you can't beat the replacement policy. Love it, love it, love it.

I just bought the original clip lead from Dogs All Day in Charlotte, NC. LOVE this leash and can't wait to take Pesto hiking! It's so comfortable on our daily walk, I can only image the ease during our hiking trips. Pesto is now and forever a Mountain Dog!

My Amazing Versatile Leash is so good, I got one for my 100lb plus Chessie. When I added a chocolate Labrador to my "pack" I had to get one more. That says it all. Everyone likes it.

I just purchased the Versatile leash at Doggie by Nature in Wilmington and I love it! My German shepherd and I like to go running and this leash has really improved our runs. I love that I can easily hook it around my waist without it squeezing me if he is feeling mischievous. It is also still a good length even if around my waist and I can actually get a good, comfortable run in since I have the use of both arms!

I work at an all natural pet supply store and the Mountain Dog leash is by far my favorite. I recommend it to everyone who is shopping for a new leash. They are so durable and the warranty is amazing. All the fun colors and patterns definitely make it an eye catching piece!

I just bought the Amazing Versatile Leash in the "super neon" color. My Australian Cattle Dog is helping me train for a half marathon, and I was looking for a leash that would allow us to run together without holding each other back. This leash is perfect! It's comfortable for me and is still long enough even when it's around my waist so that we don't trip over each other. The super neon color is super bright and allows us to be seen more easily on the street. I can't say enough good things about this leash!

My dalmatian had chewed through 3 leashes in 2 months. The Mountain Dog one is still in perfect condition a year later and that is with at least weekly games of tug with it.

I had to come back and write another one. We had the use the chew gareentee which was effortless, but as said before what I really wanted to touch on was the customer service. After mine was chewed I also emailed him and asked if we could maybe replace our loop one with a latch one... What he said was.. Write a letter with what you want and I'lll make it. So i did, and he did. Took about a week and just got it today.. Perfect. This is easily the best online customer service I have ever seen. EVER.

I have a Plott Hound who could never learn how to properly walk on a leash. I found a Mountain Dog Leash at a local pet store and it was the fix to our problem. I tied the leash around my waist, he follows me now! No tugging no pulling and a happier dog! The only problem is now all my dog wants to do is go on walks!

I've had my Mountain Dog leash for 3 years now and it is in *perfect* condition. My ACD mix Zoey loves it! And so do my hands. This is by far the most comfortable leash for both myself and my pup! I recommend this leash to all my friends with dogs. They are just so perfect!

We use a Mountain Dog leash for our 100+ lb. Rottie and just got another one for our new Pitt Mix. LOVE them! Great product!

I love Mountain Dog! The leashes give me the control and the versatility and the ease to handle my two rescue pups of very different sizes and energy levels. Rocky the black lab mix and Maxwell the bichon mix -- go hiking every day. Love how these leashes are soft to the touch, strong and stylish to boot! And the folks at Mountain Dog are the best -- going above and beyond in their customer service and quest for excellence. A great company making great products. And making a different for our planet. It's a winning combination! Thank you Mountain Dog!

The Amazing Versatile Leash is A MUST! I've had one for 2 years and am still coming up with different ways to use it. I own two pit bulls and it is essential for control (when someone spots a squirrel!). You can steer your dog when in crowds and control how close you keep them to you. I always get asked about the leash. You should print your name on the leash to spread the word! Thank you for a wonderful product.

This is a testimonial about their service. I love their leashes, but unfortunately my lab/boxer loved how it tasted more. I hadn't even read their policy on replacing chewed up leashes when I emailed them to inquire about a color. They responded with quite the surprise, "Just send us your address and the leash and we will send you a new one.". Unfortunately all I had left was a picture of the aftermath and that was no problem. For a small company, they are doing it right!

This is the only type of leash I'll buy...my first set of leashes lasted ten years and the only reason I changed was because I wanted a different color...seriously, believe the lifetime warranty...you have to work pretty hard to destroy these leashes. Love..Love...LOVE them. You will not regret this purchase !!!!!

I've had my Mountain Dog leash for over four years now and it is the only leash I haven't had to replace. I have a crazy corgi beagle mix that pulls harder than a sleigh dog and this is the only leash that I can trust. The only reason why I would be a getting a new one is to change colors and then I'll give the older one to my smaller dog. I don't trust any other leash that isn't from Mountain Dog!

I bought my Mountain Dog leash almost 4 years ago. It is an outstanding product. It is tough and looks great. It is now the only leash I recommend. I know this would be powerful enough for any breed, and the quality of the product is obvious.

My entire team loves these leashes. They are durable, colorful, and comfortable to hold. As a Dog Training company we always have a leash in our hands. We have been very impressed with the Mountain Dog Leash quality. Most importantly I am thrilled with their customer service. Charles is always super friendly and prompt with any request. Any time one of my clients has needed a replacement they are always satisfied! You cannot go wrong with this leash or Company!

I bought my Mountain Dog leash almost 4 years ago. It is an outstanding product. It is tough and looks great. It is now the only leash I recommend. I know this would be powerful enough for any breed, and the quality of the product is obvious.